Your parents
Practical, respectful and dependable support close to home.
- Regular home visits and everyday help
- Medicines and appointments kept on track
- Their own phone and their own routine
- Coordination if something goes wrong
Your parents in India. Your care, wherever you are.
NRI Parent Care in India. Trusted local support for your parents while you live in Australia, the USA, Canada, the UK or Europe.
You may live thousands of kilometres away from your parents. ensCARE helps you stay connected while providing trusted local support for your parents in India.
From regular home visits and everyday assistance to healthcare coordination, caregiver support and emergency coordination, we help your family manage care from wherever you are.
- 8cities in India where we arrange care
- 24/7helpline, answered by a person
- 60 secto acknowledge a medical alert, or it escalates
- US$199a month, for NRI Check-In
You live overseas. We are there for your parents.
Managing your parents’ care from another country can be difficult.
ensCARE gives your family a trusted local point of contact in India.One coordinator. One care team. One place to coordinate your parents’ care.
- Different time zones
- Unexpected medical appointments
- Finding reliable local support
- Coordinating doctors and hospitals
- Getting someone to check on your parents
- Knowing how they are really doing
Care for your parents. Visibility for you.
Our NRI Parent Care service is designed around two people.
You
The communication and coordination you need to remain involved, even when you cannot be physically present.
- Updates on WhatsApp, phone or email
- One coordinator who knows your family
- A say in the care plan and its fees
- Calls at a time that suits your time zone
When you can’t be there, we help you stay connected.
You shouldn’t have to wait for an emergency to find out how your parents are doing.
With appropriate family consent, ensCARE can provide updates covering the areas listed here. Communication can be provided through agreed channels such as WhatsApp, phone or other supported communication methods.
Update for the family
- Visit completed
- General wellbeing
- Medication follow-up
- Upcoming appointment
- Care requirements
- Important observations
Your parents don’t need to manage technology. Many parents don’t want another app to learn, and that’s okay. They can continue with their normal phone and daily routine. ensCARE coordinates the care; you receive the important updates.
What can ensCARE help with?
Regular home visits
Our care team can visit your parents at home to check on their wellbeing, identify concerns and provide practical support.
Depending on the selected plan, visits can include:
- General wellbeing check
- Basic health observations
- Medication follow-up
- Daily needs assessment
- Grocery and essential support
- Family update after the visit
Doctor and hospital coordination
Healthcare can become complicated when you are overseas.
ensCARE can help coordinate:
- Doctor appointments
- Specialist appointments
- Diagnostic tests
- Hospital visits
- Medical escorts
- Hospital admission
- Discharge
- Follow-up appointments
Third-party medical costs are charged separately.
Medication support
We can help your parents stay organised with their medication routine.
Through:
- Medicine reminders
- Prescription follow-up
- Medicine pickup and delivery coordination
- Medication-related appointment coordination
Medication and pharmacy costs are separate from the care-plan fee.
Everyday assistance
Sometimes your parents don’t need a full-time caregiver. They simply need someone dependable to help with everyday tasks.
Depending on the selected service:
- Grocery assistance
- Essential errands
- Meal support
- Light household assistance
- Local coordination
- Technology and video-call assistance
Nursing and assisted care
For parents who need additional support, ensCARE can coordinate appropriate care services.
Including:
- Nursing support
- Caregiver assistance
- Physiotherapy coordination
- Recovery support
- Mobility-related assistance
- Ongoing care coordination
Care requirements are assessed before a service or package is recommended.
Not sure what they need?
Start with a short care assessment. A coordinator reads it and talks it through with you before anything is recommended.
Start the assessmentNRI Parent Care plans
Choose a level of support based on your parents’ independence and care requirements.
NRI Check-In
For independent parents who benefit from regular local check-ins.
US$199
per month
Includes:
- 4 scheduled home visits a month
- Dedicated care coordinator
- Wellbeing monitoring
- Family updates
- 24/7 helpline
- Appointment coordination
- Medicine follow-up
- Emergency escalation coordination
- Family health profile
NRI Daily Support
For parents who need regular practical assistance.
US$299
per month
Everything in NRI Check-In, plus:
- More frequent home support
- Meal assistance
- Light household support
- Grocery and essential errands
- Appointment assistance
- Medical coordination
- Medication support
- Family video-call assistance
- Scheduled family updates
NRI Assisted Care
For parents who require more regular assistance or ongoing care coordination.
US$459
per month
Everything in NRI Daily Support, plus:
- Extended caregiver support
- Nursing check-ins
- Diagnostic coordination
- Physiotherapy coordination
- Hospital admission and discharge coordination
- Priority care coordination
- Weekly family care summary
NRI Complete Care
For parents requiring comprehensive ongoing support.
US$899
per month
May include:
- Near full-time caregiver support
- Nursing oversight
- Daily care coordination
- Medication coordination
- Appointment coordination
- Hospital coordination
- Emergency coordination
- Family reporting
- Dedicated care manager
Prices are in US dollars, per month. Medical consultations, hospital charges, medicines, diagnostics and other third-party costs are separate. The payment method and currency are agreed during onboarding and set out in your care agreement.
How ensCARE works for NRI families
Six steps, from a short form to care you can follow from anywhere.
Step one is a short care assessment
We learn about:
- Location
- Age
- Living arrangements
- Independence
- Current support
- Health and care requirements
- Family preferences
Tell us about your parents
Complete a short care assessment — where they live, how they manage day to day, and what your family would like.
Speak with our care coordinator
We’ll discuss your parents’ needs and explain the services that may be appropriate.
Create the care plan
We agree on the required services, frequency, communication arrangements and applicable fees.
Meet your care team
Your parents are introduced to the relevant care coordinator or support personnel.
Care begins
The agreed services begin according to the care plan.
Stay connected
You receive agreed updates and can remain involved in your parents’ care from wherever you live.
What happens when there is an emergency?
We help coordinate the next steps.
When something unexpected happens, being overseas can make an already stressful situation harder. ensCARE can help coordinate appropriate local assistance, depending on the circumstances.
Receive the alert
A parent, family member, care worker or other agreed contact raises the concern. A medical alert on our 24-hour desk that is not acknowledged within 60 seconds escalates on its own.
Assess the situation
The care team gathers the available information.
Contact the appropriate support
Depending on the situation, this may include family, medical services, ambulance services, hospital or other local support.
Keep the family informed
With appropriate consent and subject to the circumstances, the nominated family contacts are updated.
Coordinate follow-up
After the immediate issue, ensCARE can help coordinate appointments, discharge, medication, care or other required support.
Wherever you live, we can help you stay connected.
Australia
Sydney · Melbourne · Brisbane · Perth · Adelaide · Canberra · Other locations
USA
California · Texas · New York · New Jersey · Washington · Other locations
Canada
Toronto · Vancouver · Calgary · Other locations
United Kingdom
London · Birmingham · Manchester · Other locations
Europe
Germany · France · Netherlands · Ireland · Other locations
Service availability depends on where your parents live in India. ensCARE operates in Bengaluru, Hyderabad, Chennai, New Delhi, Mumbai, Pune, Ahmedabad and Kochi.
See every locationWhy NRI families choose ensCARE
Dedicated care coordination
A central point of contact for your family’s care requirements.
24/7 support
Access to the ensCARE support channel when assistance is required.
Local presence
Care is coordinated locally, close to your parents.
Healthcare coordination
Support with appointments, diagnostics, hospitals and related requirements.
Family communication
Keep family members informed through agreed communication channels.
Transparent services
Clear care-plan pricing, with third-party expenses identified separately.
Family-centred care
Care designed around your parents’ individual needs and preferences.
Frequently asked questions
Can I arrange care for my parents while I live overseas?
Yes. ensCARE is designed to help families coordinate care for parents in India while family members live elsewhere.
Do my parents need to use a smartphone or an app?
Not necessarily. Your parents can communicate with the care team through agreed channels. Technology requirements depend on the services selected.
Can I receive updates about my parents?
Yes, subject to your parents’ consent and the agreed family communication arrangements.
Can ensCARE accompany my parents to a hospital?
Hospital and medical-escort services may be available depending on location, service availability and the agreed care plan.
Can you manage my parents’ medicines?
ensCARE can provide medication-related reminders, coordination and support services where appropriate.
ensCARE does not replace a doctor or pharmacist and does not independently change prescribed medication.
Can you arrange a caregiver for my parents?
Caregiver services may be available depending on your parents’ requirements, location and personnel availability.
The appropriate level of support is discussed during the care assessment.
What happens if my parent has an emergency?
For a life-threatening emergency, local emergency services should be contacted immediately — 112 in India.
ensCARE can support family communication and care coordination around the emergency, subject to the circumstances and agreed services.
Are hospital and medical costs included?
Generally, no.
Medical consultations, hospital charges, medicines, diagnostics, ambulance, equipment and other third-party costs are normally separate from the ensCARE care-plan fee unless explicitly included in your agreement.
Can I pay from Australia, USA, Canada or Europe?
International payment options can be discussed during onboarding. Your care agreement will specify the applicable payment method and currency.
Can I cancel the service?
Cancellation terms depend on the care agreement and selected service. Please review the applicable terms before starting a plan.
What cities do you cover?
ensCARE operates in Bengaluru, Hyderabad, Chennai, New Delhi, Mumbai, Pune, Ahmedabad and Kochi.
Coverage within a city depends on the services your parents need. Tell us their address during the assessment and we will confirm what is available there.
See every locationTalk to a care coordinator
Tell us when suits you, in your time zone, and a coordinator will call — or message you on WhatsApp, if you would rather.
