Questions families ask.

A family-care service. We coordinate senior care, nursing, housekeeping, cooking, errands, emergency support and the end of life through one number, one named coordinator and one bill — with every price published before you ask.

Senior care and caregivers, nursing, housekeeping and cooking, grocery and errands, medical coordination and hospital support, emergency response, and Last Journey services. Every one is listed with its price.

In eight cities: Bengaluru, Hyderabad, Chennai, New Delhi, Mumbai, Pune, Ahmedabad and Kochi. Every one has the same three tiers of vetting, a named coordinator and the same 24-hour desk.

No. The senior in your family is cared for, not asked to learn software. The app is for you — and for the coordinator and caregivers who work for you. Nothing about the service depends on your mother owning a smartphone.

It is encrypted, and access is governed by recorded consent under the Digital Personal Data Protection Act 2023 — not by who happens to be paying. Every access is written to a hash-chained audit log you can request. Consent can be withdrawn, and withdrawal takes effect immediately.

Because the alternative is asking a family in distress to negotiate. Every price on this site is the price. Emergency and Last Journey services are billed at cost with the coordination fee stated separately.

Three tiers of checks before anyone is assigned: police clearance, government photo identity with a physically verified address, and medical screening appropriate to the work. A check that lapses takes the person off the roster the same day.

You can tell us your preferences, and we will try to provide a suitable caregiver based on availability and what the work requires.

For the services where it applies, a missed check-in starts a skill-matched replacement automatically. Our published target is 120 minutes, and you are told it is happening.

Yes. Home nursing and specialised care can be arranged to the person’s needs and clinical requirements, from a single visit to 12-hour shifts.

It is what we are built for. Secondary and NRI relatives get their own access with scoped visibility, updates in your timezone, and the ability to approve an emergency deposit from another continent.

Yes. ensCARE is designed to help families coordinate care for parents in India while family members live elsewhere.

Not necessarily. Your parents can communicate with the care team through agreed channels. Technology requirements depend on the services selected.

Yes, subject to your parents’ consent and the agreed family communication arrangements.

Hospital and medical-escort services may be available depending on location, service availability and the agreed care plan.

ensCARE can provide medication-related reminders, coordination and support services where appropriate.

ensCARE does not replace a doctor or pharmacist and does not independently change prescribed medication.

Caregiver services may be available depending on your parents’ requirements, location and personnel availability.

The appropriate level of support is discussed during the care assessment.

For a life-threatening emergency, local emergency services should be contacted immediately — 112 in India.

ensCARE can support family communication and care coordination around the emergency, subject to the circumstances and agreed services.

Generally, no.

Medical consultations, hospital charges, medicines, diagnostics, ambulance, equipment and other third-party costs are normally separate from the ensCARE care-plan fee unless explicitly included in your agreement.

International payment options can be discussed during onboarding. Your care agreement will specify the applicable payment method and currency.

Cancellation terms depend on the care agreement and selected service. Please review the applicable terms before starting a plan.

ensCARE operates in Bengaluru, Hyderabad, Chennai, New Delhi, Mumbai, Pune, Ahmedabad and Kochi.

Coverage within a city depends on the services your parents need. Tell us their address during the assessment and we will confirm what is available there.