One number, answered by a person in English, Kannada, Hindi, Tamil, Telugu, Malayalam, Marathi or Bengali. Registered numbers skip the IVR entirely.
02
A coordinator is assigned
Named, and yours. Not a ticket queue — the same person every time you call, who already has your household on screen.
03
Vetted people arrive
Police-verified, address-verified, medically screened. You scan their badge before you open the door.
04
You watch from anywhere
Every visit logged with notes, vitals and photographs, whatever timezone you are reading from.
One person who knows your family.
Every household is assigned a dedicated Care Coordinator who oversees every booking, every deployment and every escalation. They know your mother’s medication schedule, which hospital she prefers, and that she does not like strangers in the kitchen before nine.
When you call at two in the morning, you are not explaining your situation to a stranger.
You are introduced to your coordinator by name before your first visit, and you keep them.
Who we let into your parents’ home.
Tier one
Police clearance
A police verification certificate on file, with an expiry date. An expired check blocks assignment automatically.
Tier two
Address & identity
Government photo identity and a physically verified address, both re-verified on a cycle rather than once at joining.
Tier three
Medical screening
Medical fitness screening appropriate to the work, including for homes with an immunocompromised resident.
At the door
A QR badge
Scan it before you open the door. It shows the photograph, the name and the state of all four checks — or it does not.
A medical SOS that is not acknowledged inside this window escalates on its own, without anyone deciding to chase it.
120min
Caregiver replacement
A missed check-in triggers a skill-matched substitute automatically, and you are told it is happening.
2units
Redundant dispatch
A backup ambulance is queued in parallel with the primary. If the primary stalls, we switch without waiting for you to ask.
4rungs
Escalation ladder
From assigned coordinator up to the founder / clinical lead, each rung on a timer.
Questions families ask.
Where does ensCARE operate?+
In eight cities: Bengaluru, Hyderabad, Chennai, New Delhi, Mumbai, Pune, Ahmedabad and Kochi. Every one has the same three tiers of vetting, a named coordinator and the same 24-hour desk.
No. The senior in your family is cared for, not asked to learn software. The app is for you — and for the coordinator and caregivers who work for you. Nothing about the service depends on your mother owning a smartphone.
I live abroad. Does that work?+
It is what we are built for. Secondary and NRI relatives get their own access with scoped visibility, updates in your timezone, and the ability to approve an emergency deposit from another continent.
It is encrypted, and access is governed by recorded consent under the Digital Personal Data Protection Act 2023 — not by who happens to be paying. Every access is written to a hash-chained audit log you can request. Consent can be withdrawn, and withdrawal takes effect immediately.
Why publish your prices?+
Because the alternative is asking a family in distress to negotiate. Every price on this site is the price. Emergency and Last Journey services are billed at cost with the coordination fee stated separately.